Returns

adelaydi-devoluciones-gris*RETURNS :

*FOR FRANCE, SPAIN, UNITED KINGDOM, PORTUGAL, ITALY, IRELAND, GERMANY, AUSTRIA, BELGIUM, DENMARK, SCOTLAND, FINLAND, LUXEMBOURG, MONACO, HOLLAND, SWEDEN :

Returns are FREE

If you are not satisfied with any of our items, please contact us within 5 days after receiving the package and we will send you a return receipt to fill it out. You can change it or request a refund.
Items must not have been used or washed and must be in perfect condition with their label.
You have 14 working days (from the receipt of the package) to return a product of your order.
If you want to return one or more items, send us a message to [email protected] with your order number and we will send you a link so that you can print the return UPS label. Stick this on your package. You will leave the parcel at the nearest UPS collection point.
We will proceed to the refund as soon as we receive your return shipment.

 

*FOR THE REST OF THE WORLD :

Returns at YOUR EXPENSE

If you are not satisfied with any of our items, please contact us within 5 days after receiving the package and we will send you a return receipt to fill it out. You can change it or request a refund.
Items must not have been used or washed and must be in perfect condition with their label.
You have 14 working days (from the receipt of the package) to return a product of your order.
You will have to return the order by your own means and the costs will be at your expense. You can choose the carrier you want as long as they provide you with a tracking number. It is helpful to keep the original return shipment slip until you have received confirmation of our receipt of your return shipment for possible enquiries or in the event of the package getting lost. It can take several days for your return shipment to be received and checked .You will receive an email notification once we have processed your return shipment.
We will proceed to the refund as soon as we receive your return shipment.